You can download FREE FTP SOFTWARE from your Client Area > Download  after login via your registered email with us.

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Where do I upload my site files?

Please note that you need to upload your site files to remote folder/host directory...
I keep getting an error when trying to FTP

I keep getting errors when trying to connect to NetlinkOnline's FTP such as timeout or the...
How do I set file permissions for files, scripts, or directories?

After uploading, the file permissions for any CGI scripts should be set to 755 (rwx-rx-rx), in...
What is my FTP username and password?

All of the necessary login info for your FTP, Site Control Panel, and Customer Support is...
How to switch between ACTIVE/PASSIVE mode in SMART FTP

Please, check the following article from SMART FTP's web site...