WebHostingPeople offers complementary migrations for cpanel to cpanel servers.
Shared Hosting Migration
Basic info) For a standard shared hosting migration please have a full cpanel backup ready for download. You do not need to upload it to your new WebHostingPeople shared hosting account, however doing so will save some time. The current WebHostingPeople account should have no data in it, as the backup will overwrite any data. The username on the account may change during the restore, in order to match the username in the backup.
Your responsibilities) After a restore please log into the account to check the data, for example email accounts in cpanel and files in public_html. The MySQL database count and email accounts should match, and the space usage be very close between the two accounts. Before cancelling your old account, the dns should be changed and the account confirmed to be working.
Possible problems) Due to PHP differences you may need to change the PHP version in cpanel->select php version. Old php.ini / .htaccess files may need to be modified as well. If there is not sufficiant disk space free, a backup in cpanel may not be possible.
Other) If a full cpanel backup is not possible, due to the previous host disabling the backup, or old server being too slow to make a backup, a normal migration is not possible. In these cases WebHostingPeople can copy the files via FTP from the old host to the new host. However this does not include mysql and cpanel settings like sub domains which must be manually restored. For mysql your responsibilities would include taking a database dump and uploading the data to your WebHostingPeople account for a WebHostingPeople tech to restore.
Reseller Hosting Migration
Basic info) A reseller migration is done with out the root password. This means a standard copy using WHM is not possible for all accounts. Each account must be backed up to a full cpanel backup in a place for WebHostingPeople techs to download and restore on your new vps/reseller account or server.
Your responsibilities) After a restore is completed verify that the list account section has all accounts and that disk space is similar on both ends. You should also check some accounts for email and mysql to ensure they are fully copied.
Possible problems) Due to PHP differences you may need to change the PHP version in WHM->apache builder/easy apache. Old php.ini / .htaccess files may need to be modified as well. If there is not sufficient disk space free, a backup in cpanel may not be possible.
Other) If you are not able to get all accounts backed up for any issues, WebHostingPeople may be able to get the backups automatically if the following options are met:
- root/reseller override is available
- all accounts use x3 theme
WebHostingPeople however can not guarantee that this is possible, or not blocked by the previous host. In cases where backups are not possible to get, a transfer by WebHostingPeople can not be done. Any restore would be your responsibility.
Server to Server Migration (Dedicated or VPS)
Basic info) Server to server migration requires root access on both ends. In these cases WebHostingPeople will package the accounts from the old server, copy them to the new server and restore the accounts.
Your responsibilities) After a restore is completed verify that the list account section has all accounts and that disk space is similar on both ends. You should also check some accounts for email and mysql to ensure they are fully copied.
Possible problems) Due to PHP differences you may need to change the PHP version in WHM->apache builder/easy apache. Old php.ini / .htaccess files may need to be modified as well. If there is not sufficient disk space free, a backup in cpanel may not be possible.
Other) Slow connections, high load or lack of disk space on the old system may prevent account packaging from working, or delay a migration process.
In all cases your responsibility is to ensure the files have been copied over completely. For site errors, WebHostingPeople will give a best effort to fix them after the migration process.
Non cpanel systems
- For systems transferring from another control panel to cpanel, a free migration by cpanel is offered at http://cpanel.net/cpanel-whm/migrate-cpanel/ with your cpanel license.
- For non cpanel systems with out a control panel, WebHostingPeople can copy the files in ftp over to a new account. Mail, mysql and any other data not with in FTP is not included.
